General Information
*See below for customs and import duties information
After your payment is authorized and verified, it can take up to 24 hours to process your order, excluding weekends and holidays. Purchases made after 9 am PST will not be shipped out until the next business day. If you order after 9 am PST on a Friday, your order will likely be shipped out on the following Monday. Please allow 24-48 hours for your tracking details to update.
Shipping Times
DDP – Delivered Duties Paid – Import duties & taxes are collected and paid upon checkout.
DDU – Delivered Duties Unpaid – Import duties & taxes are collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.
| Country | Standard (business days) | Express (business days) |
|---|---|---|
| Australia | 7-14 days | 2-5 days |
| Canada | 3-9 days | 1-3 days |
| France | 6-12 days | 1-3 days |
| Germany | 6-12 days | 1-3 days |
| Hong Kong | 4-6 days | 1-3 days |
| Israel | ------- | 2-4 days |
we-rugs.com accepts the following forms of payment: Visa, MasterCard, American Express, Discover, JCB, Diners Club, PayPal, AfterPay, Apple Pay.